Effective Date: 30 September 2025

Welcome to the Steven Wilson Mailing List, hosted on Substack and accessible via stevenwilsonhq.com. These Terms of Service (”Terms”) form a binding agreement between you (”you,” “your”) and Steven Wilson (”we,” “us,” or “our”), the operator of this Mailing List. As an artist deeply committed to his audience’s privacy, Steven Wilson prioritises protecting your data. These Terms govern your use of the Mailing List (the “Services”), including all content and features provided through Substack. By subscribing or using the Services, you agree to these Terms, our Privacy Policy (below), and Substack’s Terms of Use (substack.com/tos). If you do not agree, you may not use the Services.

You confirm you are of legal age to enter contracts (or have parental consent if under 18 but over 16) and are not prohibited from using the Services under applicable law. If subscribing for an entity, you warrant authority to bind it.

1. Description of Services

The Mailing List delivers updates, newsletters, and exclusive content to subscribers. We aim to provide valuable information whilst safeguarding your personal data, using it solely to enhance your experience.

2. Subscription and Account

To join, you must create a Substack account with accurate details (e.g., email address). Free subscriptions provide core content; paid tiers (if offered) may unlock additional benefits. You agree to:

• Use the Services for personal, non-commercial purposes only.

• Not transfer your account without our written consent.

• Follow Substack’s account policies (e.g., no impersonation).

3. User Content and Conduct

You may submit comments or feedback (”User Content”). You retain ownership but grant us and Substack a worldwide, non-exclusive, royalty-free licence to use, display, or distribute it for the Services (e.g., featuring feedback in newsletters). You agree not to:

• Post unlawful, harmful, or infringing content.

• Harass others or send spam.

• Use the Services for unrelated commercial purposes.

We handle your User Content with care, aligning with our commitment to data protection.

4. Third-Party Services

The Mailing List operates on Substack, so Substack’s Terms and Privacy Policy apply to platform functions (e.g., email delivery, payments). We are not liable for Substack’s actions but choose it for its robust data security. External links (e.g., stevenwilsonhq.com) are for convenience; we are not responsible for third-party content.

5. Payments and Refunds

Paid subscriptions, if applicable, are processed via Substack (e.g., through Stripe). Fees are non-refundable except as required by law. Pricing changes will be communicated in advance.

6. Disclaimers and Limitations

The Services are provided “as is.” We disclaim warranties of merchantability or fitness for a particular purpose to the fullest extent permitted by law. Our liability is limited to direct damages not exceeding fees paid in the prior 12 months.

8. Termination

You may unsubscribe at any time via Substack settings or by pressing unsubscribe at the bottom of every email we send.

9. Changes to Terms

We may update these Terms, notifying you via email or the Mailing List. Continued use implies acceptance.

10. Contact

For questions: rob@crystalspotlight.com

For data requests, see the Privacy Policy below.

By subscribing, you join a community where your trust is valued as much as your engagement.